Every person is different.
People with disabilities may have different individual support requirements, so
a Direct Support Worker may need specialised competencies depending on the
person, their goals, and the environment in which support is provided.
Key Skills and
Competencies
Household skills:
Supporting a person with cleaning, organizing, doing laundry, and maintaining a
safe home.
Money management:
Supporting budgeting, shopping, paying bills, and making informed spending
choices.
Health and wellness:
Supporting healthy routines, exercise, healthcare appointments, and following
health-related instructions.
Food safety: Supporting
safe food preparation, storage, hygiene, and prevention of food contamination.
Job coaching: Helping a
person learn workplace skills, understand workplace expectations, and succeed
in employment.
Education: Supporting
learning, developing new skills, and accessing educational opportunities.
Personal care: Providing
appropriate assistance with personal-care activities while respecting privacy,
dignity, and independence.
Social and community
participation: Supporting people to develop relationships, access community
activities, and participate in their community.
Mentoring and coaching:
Encouraging the person to develop skills and confidence rather than doing
everything for them.
Why These Skills Matter
Support workers need
different skills because every person is different.
The type of support
required can depend on:
The person's individual
needs and preferences.
Their strengths and
abilities.
Their personal goals.
Their home, community,
education, or workplace environment.
The level of support they
require.
Important Principle
The support worker should
not simply do things for the person. Where possible, they should support the
person to learn, participate, make choices, and develop greater independence.
Easy-Read Summary
Every person is different.
People may need different
types of support.
Support workers need the
right skills and competencies to support each person safely and effectively.
These skills can include
household management, budgeting, health and wellness, food safety, personal
care, education, employment, mentoring, coaching, and community participation.
Good support focuses on
the person's strengths, choices, needs, and goals.
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